Privacy Policy
Our vision is to create a better digital world.
Antminer Solution LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from Antminer Solution LTD website - www.antminer.website
Information We Collect
We may collect the following types of information:
Personal Information
Information you provide voluntarily, such as:
Automatically Collected Data
When you interact with the website, we may collect:
Transaction Information
- Order history
- Payment confirmation
- Shipping details
- Warranty and service records
Hosting & Repair Data
- Miner serial numbers
- Hosting location details
- Diagnostic logs
- Service communications
Communication Data
- Emails sent to support
- Live chat or phone interactions
- Support ticket information
- Social messages to official support
How We Use Your Information
Order Processing
Processing and fulfilling orders
Customer Service
Customer service and support
Hosting Services
Providing hosting/repair services
Communication
Sending confirmations, updates, and notifications
Website Improvement
Improving website performance and user experience
Security
Detecting fraud and unauthorized activity
Marketing
Marketing, promotions, and newsletters (opt-out available)
Legal Compliance
Complying with legal obligations
We Secure Your Information
Cookies & Tracking
Data Protection & Security
We implement industry-standard security measures:
- SSL encryption
- Encrypted payment processing
- Firewalls
- Intrusion detection systems
- Access control and monitoring
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Rights (US & International)
Depending on your jurisdiction, you may have rights to:
Access
Access your personal data
Correction
Request correction or deletion
Opt-out
Opt out of marketing communications
Copy
Request a copy of your stored information
Restrict
Restrict processing
To exercise your rights, contact us using the methods above.
Data Retention
We retain your data as long as necessary to:
- Fulfill orders
- Provide hosting/repair services
- Maintain business records
- Comply with legal obligations
You may request earlier deletion unless retention is legally required.
Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for:
- Their privacy practices
- Their content
- Their security measures
Please review their policies before providing any personal information.
Children's Privacy
Our website is not intended for users under 18.
- We do not knowingly collect information from children
- We do not sell or share children’s personal data with third parties for marketing purposes.
- Our website and services are intended for users above the minimum age, and children should use our website only with parental supervision.
- If we discover such data was collected, we will delete it immediately
International Data Transfers
Because our operations are global, your data may be stored or processed in:
We implement safeguards to protect international data transfers.
Updates to This Privacy Policy
- We may update this Policy periodically
- Changes become effective immediately when posted on this page
- We encourage you to review the Privacy Policy regularly
Contact Information
Company Address
Antminer LTD
Building 25, North Olympic Science & Technology Park
Baosheng South Road, Haidian District
Beijing, 100029, China
